Patient Group

The Aims of the Patient Participation Group

It is a contractual requirement for all English Practices to have a Patient Participation Group.

Here at Frodsham, the PPG consists of a group of volunteer patients, Carers, Staff Representatives and GPs.

We meet on a regular basis to discuss the services on offer and the improvements that can be made for the benefit of both patients and the Practice.

Our purpose is to act as a critical friend of the Practice, putting the health of the patients at the heart of everything the Practice does.

Our work includes:

  • Advising the Practice on the patient perspective through feedback, conducting surveys, etc.
  • Promoting health matters through awareness campaigns, presentations, Surgery based events etc.
  • Fostering improved communications between the Practice and its patients via the website, newsletters, leaflets, call screens etc.
  • Contributing to the design and development of services and the quality of care available within the Practice.
  • Supporting wellbeing in the local Community.

Who’s on the committee?

John Dean (Co-Chair)

Lorraine Harvey (Co-Chair)

Jane Harland (Secretary)

Nikki Barker

Glynis Cox

Jeannie McFarlane

Jackie Powell

Katherine Roberts

Neville Thomson

Abby Watling

Joining the PPG

We represent all patients and the carers of registered patients and we encourage membership from all age groups.

If you would like to consider joining the PPG as a volunteer patient or carer, let us know by e-mail (theknollppg@gmail.com) or via reception and we will be in touch with you.

Alternatively you can become a “virtual member” by signing up online below.

Please note, we do not deal with individual health matters; these should be raised directly with the Practice.

Getting Your View

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

“We would like to publicly acknowledge the significant contribution that the late Janet Walker - one of our founding members - made to the work of the PPG” - Members of The Knoll PPG